Shipping policy

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General Shipping information

Free shipping* on all pressure washers. Shipping is quoted additionally for all accessories and parts. Just place your order and we will contact you with available shipping options and rates.

*Liftgate service is not calculated in the price. The customer is responsible for unloading the items from the truck.

We ship to:

We ship orders to 48 contiguous United States only. We do not ship internationally. For security reasons we do NOT ship to P.O.boxes

Time to process an order

Order processing usually takes from 1-7 bussiness days depending on the type and avalibility of the product, otherwise you will be notified about the lead time. Transit times vary but are usually 7-12 business days. We cannot guarantee delivery by a specific date.

Shipping options:

Shipping options vary depending on your shipping address, type and quantity of ordered products. We offer UPS, FedEx, and Truck Freight. We will help you choose the best shipping method for your needs.

We cannot cancel an order once the order is shipped!

LIFT GATE SERVICE

We gives you the option to order the optional Lift Gate Service on all power washers weighing more than 150 lbs. These pressure washers are shipped via semi-trucks, and cannot be shipped via UPS or Fedex due to their weight.

  •  If you are a business and have a loading dock and a forklift, you do NOT need lift gate service.
  •  If you are a residential customer, you must have at least 2-3 people present to unload the pressure washer from the truck. The truck drivers are not required to help you lift the products, even though some of them would kindly help you.

If you do not have the equipment or manpower, you can order a the LIFTGATE SERVICE and your pressure washer would be shipped via a special truck with a hydraulic lift to safely lower the product from the truck to the ground.

Contact PTA if you have any questions or concerns using this contact form or mail to our office at

Power Tools Area LLC 501
Silverside Rd, Ste 105
Wilmington, DE 19809
USA

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